Async word duel for friends. If you've hit a snag, here's how to get help.
Email: kynossstudios@gmail.com
Please include your iOS version, device model, and a description of what happened. Screenshots help.
I can't sign in to Game Center.
Tylde uses Game Center for friend matches and identity. Open Settings → Game Center on your iPhone and confirm you're signed in. If Game Center is signed out, friend matches won't work — but you can still play bot matches in Tylde.
I'm not getting reveal-time push notifications.
Open Settings → Notifications → Tylde and confirm notifications are allowed. Push delivery is best-effort — if you miss one, the match still resolves correctly when you next open the app.
My friend invited me but I don't see the match.
Pull to refresh on the home screen. CloudKit can take a few seconds to sync. If the match still doesn't appear, ask your friend to confirm the invite went out via Game Center.
I submitted a real word and it was rejected.
Tylde uses a TWL-derived word list with a public-domain offensive-word filter. If you think a valid word was rejected, email us with the word and we'll review.
I want to delete my data.
Local match history lives on your device — delete the app to remove it. CloudKit public match records that include your participation can be expired by emailing us; we'll initiate the deletion within 30 days.
I bought Tylde Pro on a different device.
Tap the Pro screen → "Restore Purchase". This pulls your entitlement from your Apple ID.
Email kynossstudios@gmail.com with the subject prefix [Tylde]. We read every message.
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